Staywell Occupational Health Ltd
Data Protection Privacy Notice (Working from Home DSE Assessments)
This notice explains what personal data (information) we will hold about you, how we collect it, and how we will use and may share information about you during the online booking process. We are required to notify you of this information, under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notice we may provide to you from time to time when we collect or process personal information about you.
Who collects the information
Staywell Occupational Health Ltd (‘Company’) is a ‘data controller’ and gathers and uses certain information about you.
Data protection principles
We will comply with the data protection principles when gathering and using personal information, as set out by the Faculty of Occupational Medicine.
About the information we collect and hold
The table set out below summarises the information we collect during the self-assessment DSE process, how and why we do so, how we use it and with whom it may be shared.
We seek to ensure that our information collection and processing is always proportionate. We will notify you of any changes to information we collect or to the purposes for which we collect and process it.
Where information may be held
Information may be held at our offices, representatives and agents.
How long we keep your information
We keep the personal information that we obtain about you from the self-assessment DSE process for at least 4 years.
Your rights to correct and access your information and to ask for it to be erased
Please contact our head office who can be contacted by email: admin@staywelloh.co.uk and by phone at 0800 4714941 if (in accordance with applicable law) you would like to request access to information that we hold relating to you or if you have any questions about this notice. You also have the right to ask for some but not all of the information we hold and process to be erased (the ‘right to be forgotten’) in certain circumstances.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
We hope that our Head Office can resolve any query or concern you raise about our use of your information. If not, contact the Information Commissioner at https://ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.
As a private occupational health provider, we process data under the following lawful bases outlined by GDPR:
Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party.
Article 9 (2) (h): processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems or services.
| The information we collect | How we collect the information | Why we collect the information | How we use and may share the information |
| ‘Your name’ | From you | Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party. | This data is collected to identify you and manage bookings. |
| ‘Email Address’ | From you | Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party.
Article 9 (2) (h): processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems or services. |
We will use this information to communicate with you to arrange your appointment and also send the report following the appointment. |
| ‘Phone number’ | From you | Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party.
Article 9 (2) (h): processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems or services. |
We will use this information to communicate with you to arrange your appointment and if you have a telephone assessment, the clinician will use this number to contact you. |
| ‘Home Address’ | From you | Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party.
Article 9 (2) (h): processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems or services. |
If it is determined you need delivery of equipment, this data will be requested to facilitate this |
| ‘Health information’ | From you | Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party.
Article 9 (2) (h): processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems or services. |
You are under no obligation to share medical information with us, but you may decide to disclose health information in the DSE questionnaire or during your discussion with the clinician.
If disclosed, the medical conditions will be discussed and related back to your working environment. The reviewing clinician will use this information to help guide their assessment on your workspace, suggest any recommendations that you may wish to consider and provide you with further advice on managing these conditions, if appropriate. Details regarding health conditions will not be shared with your employer. They will be kept confidentially on record by Staywell Occupational Health. |
Last edited: 16/04/2020