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Staywell » Privacy Policy

Privacy Policy

Effective Date: 27/09/2016

  1. Who are we?

  • 1.1 We are Staywell Occupational Health Ltd. We own and operate this website. Our contact details are on the website. Please contact us if you have any questions or feedback about this policy.
  • 1.2 Staywell Occupational Health Ltd is registered in England & Wales No. 9436432, registered office Staywell Occupational Health, 2 Lakeview Stables, Lower St Clere, Kemsing, Sevenoaks, Kent, TN15 6NL.
  • 1.3 We are registered with the Information Commissioner’s Register of Data Controllers under number ZA119351.
  1. What’s the point of this policy?

  • 2.1 This policy tells you how we deal with your “personal data” (i.e. technical term for information about any identified or identifiable living person). Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it.
  • 2.2 Please do not use our website unless you are completely happy with this policy. If you do use our website, we will assume that you do accept it.
  1. Might the policy change?

  • 3.1 It may well do and so you should check it whenever you visit our website. We will assume you agree to the revised policy if you use the website after the effective date shown at the top of the policy.
  1. What personal or other data do we collect?

  • 4.1 We collect and store the information which you give us via forms on our website – such as your name, address, email address, phone number and so on – or when communicating with us by email or in some other way.
  1. What about cookies?

  • 5.1 We and/or third parties use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your computer. Our website’s functionality will be limited if you configure your browser to reject cookies.
  • 5.2 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.
  • 5.3 Cookies are used on this website for the following purposes:
  1. Session cookies: We use session cookies to enable the website to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. These cookies allow you to proceed through many pages of the website quickly and easily without having to authenticate or reprocess each new area you visit. For example, the session cookie remembers your shopping cart selection so will have the items you selected when you are ready to check out.
  2. Google Analytics (“GA”) cookies: Google sets persistent cookies (up to two years) to recognize and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. Click here for more information about GA cookies. Click here to opt out of GA cookies.
  3. Get Clicky (“GC”) cookies: Get Clicky sets persistent cookies to recognize and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. Click here for more information about GC cookies. Click here to opt out of GC cookies.
  4. Social media cookies: We may use various social media and other third party features on our website including like button from Facebook, follow button from Twitter), Plus +1 button from Google, share / follow button from LinkedIn. These features may involve the relevant companies using cookies or linking your visit with cookies previously placed by them on your computer in order for them to collect information relating to your visit to our website or your interaction with their services or otherwise. Click the links shown above for further information about the specific features and those companies’ cookie / privacy practices generally as well as to opt out where this is possible.
  • 5.4 By continuing to use our website, we assume that you consent to use of the cookies outlined above.
  1. How do we use your personal data?

  • 6.1 We use your personal data to provide our services, e.g. reply to direct enquiries, process bookings etc.
  • 6.2 We use your personal data to help us communicate with you effectively should you try to contact us via our website.
  • 6.3 If you have given permission on our website, we may use your personal data to send you emails (or other communications such as mail, phone or SMS) with details of our or third party goods or services which may be of interest to you including information about special offers or promotions.
  • 6.4 We may use personal data to recognize you when you visit or return to our website to track anonymised traffic and usage patterns, to prevent or detect fraud or abuses or to help us improve our website. We may use cookies to do this. See above.
  • 6.5 We may access, remove, alter, store or otherwise use any personal data if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.
  1. How do we protect personal data?

  • 7.1 Security is a high priority for us. We take appropriate precautions to protect personal data.
  • 7.2 Email and other electronic communications are not secure if they have not been encrypted. Your communications will pass through a number of network nodes before they reach us. So we do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the website.
  1. To whom do we disclose personal data?

  • 8.1 We may allow access to your personal data by third parties who supply us with a service. Examples include e-commerce platform providers, couriers (to enable delivery of goods), website hosts, content delivery networks and businesses which assist us in undertaking communications or monitoring our website.
  • 8.2 We may disclose personal data so far as reasonably necessary:
    • a) if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if there has been a complaint about content posted by you, or if we are required to do so by law or appropriate authority; or
    • b) in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
  • 8.5 Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are suppliers of services on our website (e.g. payment providers) or other websites, different rules will apply to their use or disclosure of your information. Please check their privacy policies carefully.
  1. How can you access and rectify personal data?

  • 9.1 You have the right to request personal data that we hold about you, subject to us reserving the right to withhold such data to the extent permitted by law. We may charge an administration fee in line with data protection laws and we may also require appropriate evidence of identity. Note that you may be able to rectify certain of your personal data within your account on our service (if applicable).
  • 9.2 For information about your rights under UK data protection laws, see the website of the UK Information Commissioner.

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